User blog comment:Pintoranch/Third of Third (on the Third)/@comment-38439752-20200303200615

It should have given you the option to choose between two game files by now. It usually happens between levels 5-10, once the tutorial is done and depending on how you restart the game. Double check that you are logged in with the same Google Play account and that your old game was logged in with that too, if you have any chance to use the old device. If you still don't get the message, only thing left to do is to contact support.