Thread:Solara184/@comment-44117874-20200207113521/@comment-38439752-20200229141104

You can also open a support ticket from the Ubisoft's own CS site, which is definitely better than the in-game platform (especially if you have a computer nearby). https://support.ubisoft.com/ It goes to the same people as the in-game support ticket, so it doesn't matter which one you use (except you might have to send a screenshot of your player ID when you do it from the site and not within the game)

They usually do pass it on, but it takes some time (and you will get those annoying restart - reinstall -reboot copypaste troubleshooting tips every time).

That comes with time. She's been playing daily for 3 years now, so she has had time to build up resources. Once you reach the point of having bred and upgraded everything in game, the resources start to build up. I can easily make 500-1000 diamonds a day, so when I'm not upgrading my horses, I might end the week 5k diamonds richer than I started it. And even when I do upgrade horses, I rarely finish the week poorer than I started it. I might not have gained a lot of coins/diamonds during the week, but I didn't really lose them either.

But then, when you do what I did and get 3 horses to diamond weather from bronze stats during one week, you are bound to be a bit poorer by the end of the week XD But it's not as bad as I thought it would be, since I'm already back at almost 42k diamonds (while still constantly spending on stuff). Since I won't be spending that much in the steeplechases next week, I'm sure I'll be able to make it up and get somewhere around 47k this time next week.

A year ago it was an achievement if I had a total of 2k diamonds to upgrade my GS. You can go a long way in a year XD